We recently had a speaker in for the girls who told them – sometimes quite bluntly – about what it takes to be successful. Here are my two key learnings.
Browsing: Customer Service
Are you a beauty therapist looking for inspiration for customer service? Read this little story that happened to me in my local hair salon.
Your skin, your eyebrows, your make-up, your dress – your clients will be much more likely to buy into you as a beauty therapist if you look the part.
Some people assume that beauty salon clients are all rich and young. The truth is they aren’t so as a beauty therapist you need to be flexible.
Advice for beauty therapists on how to give exceptional customer service – happier clients, happier salon manager and you create a regular client base.
You can either go on believing that you are good at delivering a specific beauty treatment, or why not learn from other therapists by having more treatments yourself?
We all like to think we are doing well in our job, but the truth is none of us is perfect. As a beauty therapist, you need to use feedback to improve.