More retail sales equals more profit – we all know that. But how do you increase your conversion rate when selling beauty products in your salon? Here’s one question that could make the difference.
Browsing: Customer Service
I know most beauty therapists (and hairdressers) don’t like to hear this but your ability to deliver treatments is a small part of being successful in the beauty industry. If you can’t carry a conversation, you will never be the complete package.
A couple of months ago, I wrote about a day where we concentrated on answering…