What is Re-Booking and How Can You Control It?
I think there’s confusion as to what constitutes a salon re-booking which could, in turn, create undue pressure on yourself (as a salon owner) and the therapists who work for you.
Browsing: Business
Salon Leadership Inspiration from Alex Ferguson
Alex Ferguson – one of the most successful football managers ever. Here are some snippets from his Leadership book that I think apply to the salon environment
Take Responsibility, Take Control
If (bad) things keep happening over and over again, you need to realise that you are the problem… and the only one who can fix it.
Changing the Way You Write Your Salon Communications
A few points that are essential when it comes to written communication – emails, SMS, newsletters or even messages to staff members or colleagues.
You Can Only Control What You Can Control
Let’s face it, you can’t control other people – even if you are their boss. And, the more you try, the more you will wind yourself up. Here’s some advice.
Offensive Salon Marketing & How To Do It
I say offensive as in attack, not be rude. But how do you go on the offensive when a competitor is giving your salon a hard time? Here’s how I would do it.
Keeping Treatments Simple
By restricting the products you sell and treatments you offer you could make your salon offering easier for clients to understand.
Commission Structures for Beauty Therapists
I got asked the other day about the way we pay our beauty therapists commission.…
Turning Around Salon Reputation
I love your ideas, and wanted to get your advice on reputation in a salon. I…
The Quiet Salon Months of October & November
I thought I would share this email that I saw the other day from a salon owner. Personally, I loved it… especially the first few paragraphs.