If there’s one thing I really do not like, it’s when people don’t take responsibility. In the workplace (as in life) some people seem much more content each time to blame something else (or someone else) rather than take responsibility when something goes wrong. The problem is, it starts spreading like a bad disease.
- It’s not your fault the salon’s quiet, it’s the clients.
- It’s not your fault the staff you employ don’t work out.
- It’s not your fault you can’t pay your tax bill, your accountant didn’t warn you.
If this sounds familiar, and it’s you, try taking 100% responsibility (even if it seems wrong).
- It’s my fault the salon’s quiet, I haven’t been advertising or investing time into my staff to show them how to get rebookings.
- It’s my fault staff don’t work out. I employ them and I train them. What can I do differently? How can I invest in my staff training to ensure they understand fully what they need to do.
- As I business owner, I need to understand accounts better, especially the deadlines and not bury my head in the sand.
The interesting effect of taking responsibility is that you immediately take ownership of the problem, which enables to you take control.
No-one is perfect and everyone experiences failures. It’s when they keep happening over and over again, that you need to realise that you are the problem… and the only one who can fix it.